Reviews

From best to new poor over the past lifetime. Can not trust just how incompetent, and you may totally ridiculously dumb past trust, people are at that borrowing from the bank union. You will find started purchasing a % otherwise a few far more at most other credit unions to have my personal funds to save me brand new stress of dealing that have dumb anyone. People problems the new Section off credit unions is the place to file issues. Because the Massachusetts lawyer generals office doesn’t deal with them.

Poor modify You will find previously viewed

Worst up-date We have ever before seen. The outdated on the web banking is actually far advanced than simply this new that. Remaining my personal last financial because of a poor update and you can once fifteen years which have DCU I’m considering leaving.

DCU associate while the 2015 and you may departing

I’ve been an effective DCU member as the 2015 and you may maintained a good 100% commission record both for an auto loan and you can a credit card. To your app revision during the late 2023, I’d complications logging in and you can to make payments. Thus, We redirected my personal bill costs with other notes. We acquired a notice to own a fantastic balance out of 63 dollars, promptly named to settle it, and reported the latest tech factors. Sadly, my inquiries just weren’t handled. From the after the charging you course, a balance regarding $step 1 and several dollars are once more recharged which i paid back. Support service doesn’t have clue or no most other charges could be additional int he second asking cyclee tough DCU smaller my personal credit restrict off $ten,000 so you’re able to $0 and you may said my membership as delinquent to your credit agencies, and that diminished my credit rating by 108 products-to have 63 cents. I’m currently disputing which having DCU plus the credit reporting agencies, but I would caution anyone to closely look at the potential effects before using their services.

It destroyed my car identity file

Hi, I’m composing to give my viewpoints towards means a significant file is actually mishandled addressed because of the DCU. I am most disappointed one to my personal Label file was sent out over myself with no recording facts due to USPS. I think is gross neglect. While i attained out to this new DCU immediately after waiting few weeks, I was advised the brand new Identity file try dispensed 1 month immediately after the mortgage is reduced. However, We have not gotten any identity document within the mail. We seemed which have regional USPS and entirely could not trace the newest sent mail. I found myself therefore accessible to visit DMV having a beneficial Lien launch page and works out-of bottom. This is very cumbersome and you can awkward in my situation. You will be charged me to rating duplicate. I wish there were finest techniques positioned in the 1st and so i have no never shed an essential.

Terrible Support service

DCU ‘s the poor completely. I was closing during the on my Car lease and you will wound up choosing DCU. It accepted my personal mortgage and you can requested me to unlock a merchant account hence hit a brick wall three times. The fresh it expected me to donate article that i is is able quick payday loans Detroit to open a subscription immediately after which after 2 days, my personal application for the loan wasn’t however approved and you can through to getting in touch with they said told you its terminated and are usually disappointed. Its thus ridiculous after you urgently require car finance. The consumer service associate wasn’t after all empathetic.

Dreadful Lender without ATMs and Awful Customer care

For folks who miss out the days of wishing within the very long contours to withdraw funds from the financial institution, following DCU can be your set! I live in a busy town, yet DCU has not many locations right here. On top of that, the ATMs is no place is located except that in the real lender. This is basically the just lender inside the 2020 one to nevertheless holds much time traces meeting the entranceway toward the common go out. If you wish to call the financial institution, expect you’ll become handled rudely. When using DCU for car-shell out choices that have debtors, you can expect longer change-around minutes so you can echo money have been made. So it bank was terrible to possess too many reasons to go into. Avoid them!