Your stated that you have experienced subpar customer service due to the fact i obtained the mortgage to possess servicing

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Thanks for the opportunity to answer the new concerns your recently filed through the Better business bureau (BBB), and therefore i obtained into . you reported that once you contacted our workplace to own financial guidance immediately after a reduction if the money, you used to be informed that you will merely be qualified to receive an excellent loan mod in case the account is actually three months unpaid.

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